Delivery - Monday to Friday. Except public holiday.
Orders made on Saturday & Sunday will be shipped on the following business day (excluding Public Holidays)
Shipping options -

How long is the delivery period -

NO CANCELLATION / RETURN. EXCEPT FOR -

Defective Items that is reported within 5 working days upon receive the package.
- Wrong item send by Lulwa

- Item torn

Return Cost

Are there any charges for return?

- There are no charges for return.

- Original shipping charges are non-refundable.

- Postage charges for both returning and new shipment will be borne by customers.

How do i return parcel?

- Please email us at - hellolulwa@lulwashop.com with order number aswell.

- We will reply in 24 hours from Monday - Friday.